Business etiquette : 101 ways to conduct business with charm and savvy / Ann Marie Sabath. - New York : Barnes & Noble, [2006]. - 188 p. ; 20 cm.см.. - Bibliogr.: pp. 177-180. - ISBN 13: 978-0-7607-7608-7; ISBN 10: 0-7607-7608-3[MFN: 12494]
Power Schmoozing : the new etiquette for social and business success / Terri Mandell. - New a. rev.. - N.Y. [et a.] : McGraw-Hill, [1996]. - xv, 173 p. ; 23 cm.см.. - ISBN 0-07-039887-9[MFN: 30987]